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Privacy Policy

1. Information About Us

Kingsland Property Group Ltd trading as Studio3. Architecture & Planning (“us”, “we”, or “our”) operate the www.studio3-architecture.co.uk website (the “Service”).

Data Protection Officer Contact Details:

  • Email: harry@studio3-architecture.co.uk
  • Postal Address: Acton Lea Farm, Acton Reynalds, Shrewsbury, SY4 4DR

2. What Does This Notice Cover?

This Privacy Notice explains how we use your personal data: how it is collected, stored, and processed.

It also outlines your rights under the UK General Data Protection Regulation (UK GDPR) and any legislation that replaces it in whole or in part.

Kingsland Property Group Ltd trading as Studio3. Architecture & Planning is the controller of your Personal Data for the purposes of GDPR.

We use your data to provide and improve our architectural and planning services. By using our Service, you agree to the collection and use of information in accordance with this policy.

3. What is Personal Data?

The UK GDPR defines personal data as any information relating to an identified or identifiable individual.

This includes details such as your name, contact information, and IP address, as well as other identifying information like financial, employment, and project details.

4. Your Rights Under GDPR

Under GDPR, you have the following rights:

a) The right to be informed about the collection and use of your personal data

b) The right to access the personal data we hold about you

c) The right to rectification if any data we hold is inaccurate or incomplete

d) The right to erasure (“the right to be forgotten”), allowing you to request the deletion of your personal data

e) The right to restrict processing of your personal data in certain circumstances

f) The right to object to the processing of your personal data for specific purposes

g) The right to data portability enabling you to move, copy, or transfer your data to another service provider

h) Rights regarding automated decision-making and profiling (we do not currently use your data for these purposes)

For more information about your rights or to exercise them, please contact us using the details provided above.

You may also contact the Information Commissioner’s Office (ICO) if you believe your data rights have been infringed.

5. What Personal Data Do We Collect?

We may collect the following types of personal data (this may vary according to your relationship with us):

  • Name
  • Date of birth
  • Address
  • Email address
  • Telephone numbers
  • Business name
  • Job title
  • Profession, including employer’s name
  • Payment information
  • Photographic identification information such as copies of your passport, driving licence, ID card
  • Financial information such as income details, bank account details, credit card information
  • Property and project details
  • Planning application information
  • Data from your interactions with us (via our website, social media pages, meetings, telephone calls, email, correspondence)
  • Information about your preferences and interests
  • IP address
  • Preferences for communication (e.g., email, post)
  • Cookies and Usage Data

Your personal data is obtained either directly from yourself or from third parties including local planning authorities, other professional services providers such as solicitors, surveyors and engineers, clients, and public databases made available by third parties.

6. How Do We Use Your Personal Data?

We must always have a lawful basis for using personal data. This may be because:

  • The data is necessary for our performance of a contract with you
  • You have consented to our use of your personal data
  • It is in our legitimate business interests to use it
  • We have a legal obligation to process the data

Your personal data may be used for one or more of the following purposes:

  • Providing and managing your account
  • Supplying our architectural and planning services to you
  • Processing planning applications and project submissions
  • Personalising and tailoring our services for you
  • Communicating with you and responding to emails or calls
  • Periodically seeking customer satisfaction feedback
  • Sending you promotional material or updates (if you have opted in)
  • Complying with professional and regulatory requirements
  • Maintaining project records and documentation

The lawful basis for processing includes your consent, performance of a contract, compliance with legal obligations, or our legitimate interests (e.g., marketing to existing clients). You may withdraw your consent at any time.

7. How Long Do We Retain Your Personal Data?

We will not retain your personal data for longer than is necessary for the purposes it was collected. Specific retention periods include:

  • Clients – Data will be retained whilst you remain a client and for a period of 15 years after closure of your last project to comply with professional insurance requirements, regulatory obligations, and in defence of any legal proceedings within the Statute of Limitations period
  • Suppliers/business partners – Data will be retained whilst you remain a supplier/business partner and for a minimum period of 7 years after project closure to comply with regulatory requirements
  • Employees – Data will be retained for as long as you remain an employee and for a minimum period of 6 years thereafter to comply with legal obligations
  • Job applicants – Data will be retained for the duration of the recruitment process. If unsuccessful, we may retain your data for consideration for future roles with your express permission
  • Others – Data will be retained for the duration of your interaction with us or in line with our legal obligations

8. How and Where Do We Store or Transfer Your Data?

We store your data securely within the UK and the European Economic Area (EEA).

If we need to transfer your data outside of these regions, we will ensure appropriate safeguards, such as Standard Contractual Clauses, are in place to protect your information.

The security of your data is important to us.

While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the Internet or electronic storage is 100% secure.

9. Do We Share Your Data?

There may be occasions when, in order to provide our contracted services to you and/or meet our legal obligations, we will need to pass your data to third party organisations. These may include:

  • Local Planning Authorities
  • Natural England and other governmental organisations
  • HMRC and other regulatory bodies
  • Law enforcement agencies
  • Other professional organisations such as solicitors, surveyors, and engineers
  • Suppliers sub-contracted by Studio3 to carry out work on your behalf
  • Professional indemnity insurance providers
  • Email logistics and communication services
  • Website development and maintenance providers

Other than when we are legally obliged to do this, we will not pass your information to third parties without your consent.

10. Cookies and Usage Data

We use cookies and similar tracking technologies to track activity on our Service. Cookies are files with small amounts of data sent to your browser and stored on your device. You can instruct your browser to refuse all cookies, though this may limit your use of some Service features.

We may also collect Usage Data including your IP address, browser type, pages visited, and time spent on our Service. We may use third-party analytics services like Google Analytics to monitor and analyse our Service usage.

11. Accessing Your Personal Data

You have the right to access the personal data we hold about you by submitting a Subject Access Request (SAR). Requests should be sent to [your email address] or to our postal address. We will respond within one month of receiving your request. In cases of complex requests, we may extend this period by up to two months and will notify you accordingly.

There is not normally any charge for a subject access request. However, if your request is ‘manifestly unfounded or excessive’, a fee may be charged to cover our administrative costs.

12. Links to Other Sites

Our Service may contain links to other sites not operated by us. We strongly advise you to review the Privacy Policy of every site you visit, as we have no control over third-party websites’ content or practices.

13. Making a Complaint

If you are unhappy about our use of your information, you are entitled to lodge a complaint with the UK Information Commissioner’s Office:

Telephone: 0303 123 1113
Website: https://ico.org.uk/

14. How to Contact Us

If you have any questions about this Privacy Notice or wish to exercise your data protection rights, please contact us:

Company: Kingsland Property Group Ltd trading as Studio3. Architecture & Planning
Email: harry@studio3-architecture.co.uk
Phone: 01939 231770
Address: Acton Lea Farm, Acton Reynalds, Shrewsbury, SY4 4DR

15. Changes to This Privacy Notice

We regularly review this Privacy Notice to ensure compliance and accuracy.

Updates will be published on our website or can be obtained by contacting us.

This Privacy Notice was last updated July 2025.